So, you’ve chosen your Ride and Seek tour—great choice! The next step is confirming your place by making a payment. Since our guests come from all over the world, and our tours are priced in euros, we’ve created this guide to make your payment process as smooth as possible.
What Currencies Do We Accept?
While Ride and Seek is an Australian-registered business, most of our tours run in Europe and are priced in euros (EUR). Thanks to our partnership with Airwallex, we can also accept payment in the following currencies:
- EUR – Euro
- AUD – Australian Dollar
- USD – US Dollar
- GBP – British Pound
- CAD – Canadian Dollar
- NZD – New Zealand Dollar
You can pay us locally in your own currency without international transfer fees – easy and convenient.
Our Preferred Payment Method: Bank Transfer
The best way to pay is via bank transfer. Here’s why:
- It’s secure and reliable
- In most cases, it avoids international transfer fees
- It helps us keep our tour prices down (no credit card processing fees)
We provide dedicated bank details for each of the supported currencies, so you can usually make a local transfer without any hidden charges. Our business address and bank details can be found on your invoice.
A Note for Our US Guests
Some US guests encounter issues when trying to transfer funds to our USD account, as Ride and Seek is not registered as a domestic US business. If your banking app or online banking doesn’t support local transfers to an Australian-owned account, here are your best options:
- Visit Your Local Bank Branch
Tellers at your bank can often override the business address issue and help you process the transfer in person. - Use a Currency Transfer Service
- Platforms like Wise, Revolut, OFX, or Xe are easy to use and reliable. If you’re already using one of these services, just let us know and we’ll provide the appropriate bank details.
- Pay in AUD to Our Australian Account
As an Australian-registered business, we can always accept payment in Australian dollars to our AUD account. This is often the smoothest option when other methods don’t work. Let us know if you’d prefer to pay by international transfer to our Australian account. We’ll convert your invoice (using XE FX rates) and send you the account details you need.
Note: All currency conversion and bank transfer fees must be covered by the payer.
Can I Pay by Credit Card?
Yes, we do accept payment by credit card, but please note that we pass on the credit card processing fee to the guest.
Many guests are happy to cover this fee because their credit cards offer added benefits such as:
- Travel insurance coverage
- Cashback rewards
- Frequent flyer or member points
- Fraud protection
- Payment flexibility
If you’d like to pay by card, simply contact us and we’ll advise on how to proceed, including the applicable fee.
What Happens After I Pay?
Once you’ve made your transfer:
- Send us a quick confirmation (a screenshot or payment advice is perfect).
- We’ll match it to your booking and send a formal receipt once it’s confirmed.
Questions? We’re Here to Help
International payments can be a bit daunting, but we’re always happy to help. If you’re unsure of the best way to pay or your bank encounters any issues, just get in touch, and we’ll guide you through the process.
Ride and Seek Bicycle Adventures
Sarah@rideandseek.com, Office@rideandseek.com
